Refund Policy

Thank you for choosing our barbershop. We are committed to providing high-quality grooming services. If you are not completely satisfied with your experience, we are here to help.

Refund Eligibility

Refunds are available for grooming services under the following conditions:

• The refund request must be submitted within 3 days of your appointment.
• Refunds are only available if the service provided does not meet the agreed style or quality standards.
• Refunds are not available for dissatisfaction due to a change of mind after the service is completed.
• No refunds are available for hair products purchased in-store unless they are defective.

How to Request a Refund

To initiate a refund, please contact our customer support team via email at [email protected] or visit our barbershop with the following details:

• Your appointment date and time
• The service received (e.g., haircut, beard trim, grooming)
• A clear explanation of your concern
• Photos (if applicable)

Refund Process

Once your refund request is received, we will review your case within 2 business days. If approved, the refund will be processed through your original method of payment. Please allow 3-5 business days for the refund to be reflected in your account.

Non-Refundable Cases

Refunds are not granted under the following circumstances:

• Requests made after 3 days from the appointment date.
• Dissatisfaction due to a change of mind after the haircut is completed.
• Hair services completed by external barbers not employed by our shop.
• Issues caused by unclear instructions provided by the client.

Service Correction Option

If you are not satisfied with your haircut or grooming service, we may offer a free touch-up or correction within 3 days of your appointment.

Contact Us

For any questions or further assistance with your refund request, please reach out to our customer support team at [email protected] or visit our barbershop.

We value your satisfaction and strive to provide the best grooming experience.